Pick Up at Ground Up

If you have ordered for pickup, you can pick up from our mill at 4 North Bridge St, Holyoke, MA 01040. (Get directions here.)

We pack orders every Tuesday and Friday morning. If you place your order by 12 PM Monday, your order will be ready after noon on Tuesday. If you order before 12 PM Thursday, your order will be ready after noon on Friday. We will send you a confirmation when your order is ready to pick up.

You can pick up any time during our business hours: Mon-Fri: 8 AM-4 PM. If you need to pick up after hours, please email us.

Due to technical limitations, Apple Pay and Google Pay can only be used for orders to be shipped, not for orders to pick up.

The Ground Up loading dock
Loading dock and back door.
Wire rack inside the mill
Welcome to the Ground Up loading dock! Come to our back door. Your order will be here, on the wire rack to the left, just inside the door.